Frequently Asked Questions

Where is the island of Gili Trawangan?

The Gili Islands are an archipelago of three small islands — Gili Trawangan, Gili Meno and Gili Air — 20minutes off the northwest coast of Lombok Indonesia and 2 hours from Bali in the fast boat.

These three small islands are nestled between the Bali Sea and The Lombok Strait.

The islands are a popular destination for tourists looking for a remote island experience. Each island has accommodation and eateries. Most local inhabitants live on Trawangan in a township stretching along its east side just in land. Automobiles and motorised traffic is prohibited on the islands by local ordinance, so the preferred method of transportation is by foot and bicycle or the horse-drawn carriage called a cidomo. Diving in and around the Gilis is also popular due to the abundance of marine life and attractive coral formations.

How do I get to the Island from Bali?

You can catch any one of a number of fast boats from Bali to Gili Trawangan. There are also direct flights from Denpasar (Bali) Airport to Lombok International Airport. You then take a taxi or one of our drivers will meet you and drive you up the West Coast of Lombok (2 hour drive) to our small harbour. Then we can organise a 20 minute boat ride to Gili Trawangan More detailed information on travelling to Gili Trawangan can be found on our “Getting Here” page.

Do I need to bring anything special with me?

The island is very self sufficient, however Swimming attire, mosquito repellent are a good idea and don't forget a good book and your camera.

Are there bars, cafes and restaurants on the island?

Yes there are many (50+) bars, cafes and restaurants spread around the island, however the majority are positioned on what is called the strip - which is 800m walk from Pondok Santi Estate.

What sort of power adaptor do I need?

We supply all guests with one power adaptor that will allow all countries to use their electronic appliances. However if you think you will want more than one, the best option is to pick up an international multi adaptor through duty free or while at the airport.

What time is check in and check out?

Check in is at 2.00 pm and check out is at 10:30am

Is there Food & Beverage offered at Pondok Santi?

Daily breakfasts are included. We also have a boutique restaurant open for lunch and dinner.

All rooms have a mini bar and fresh fruit juices and coconut drinks available on request. We are a 2-minute walk to the nearest bar and restaurant.

What is there to do on the island?

There are many activities on the island such as diving, snorkeling, horse riding, biking, sunset cruises, indonesian cooking classes, paddle boarding, kayaking, golf, massage and best of all just relaxing on our private beach which has sun beds and hammocks.

Pondok Santi provides, volley ball, badminton, soccer with the staff and swings.

Is there a doctor on the Island?

Yes, there are now 3 medical clinics. (But with limited drug supplies). For any major needs Lombok, Bali or Singapore are the closest Hospitals. If you require medication please bring this with you as getting what you require may be difficult.

Do you have a swimming pool?

Yes, we have a beautiful 25m long pool, perched above our manicured gardens, overlooking the property. Plenty of room, day beds, umbrellas and cold drinks. 

Do you have any twin rooms for families?

No, but we are able to add an extra bed and mattress to bungalows for families on request.

Do you have bikes for hire?

Yes we hire bikes from $5 a day. We normally charge bike hire back to your room and you pay when you leave. 

Do you have snorkling gear for hire?

Yes we do. Masks, Fins and Snorkels are available for all of our guests to use during your stay.

Tell me about your Sunset Cruises?

We depart at 4.30pm and motor to a sheltered reef where guests enjoy a swim from the boat. This is followed by a lovely cruise around Gili Trawangan in the sunset. The cruise includes great tunes, complementary soft drinks, water and crackers. We also have drinks available on board for sale. Glasses available on board. We arrive back in town at 6.30pm. Trips don't need to be pre booked, just talk to us when you are here.

Do you have wifi?

Yes free wifi available at bungalows.

Do you have fresh water?

Yes and hot and cold!

Do you have a hairdryer?

Yes, we have hairdryers in all of our resort rooms

Should I bring some nice clothes?

You sure can, although the island is laid back, you will see some people wearing nice shirts at night - Don't worry you wont be out of place in your singlet or G-Star shirt - it's over to you!

Is there crime on the island?

Very little, if any. But like all tourist places you need to take care of your belongings.

Do you have geckos?

Yes available on request! Along with snakes and ants!

Do you have laundry services?

Yes, please talk to one of our staff.

Can I use Credit Card and Bank Cards?

There are a small number of ATM machines on the island which you can use to withdraw cash (Rupiah) from however they do run out of cash often, so it is best to bring cash with you. However you can pay for your accommodation on Pondok Santi with credit or bank card, and some restaurants and bars on the island accept credit or bank cards